Many people say they understand crisis communication. For us, crisis communication is a key specialization and we have a clear history of successfully managed situations. For clients, we prepare an overview and analysis of existing reputation risks, then we propose measures to eliminate them and procedures in the event a crisis situation does occur. Naturally, services in this area include providing a crisis spokesperson ready to take over communication 24 hours a day, 7 days a week.
Our extensive experience includes preparing a crisis communication manual for Air Traffic Control in the Czech Republic, a large financial group and a network of polyclinics. We have communication experience during a fire in a production plant, after a client's employee was detained for a demonstration in Asia and following the departure of a significant number of employees from a company. Another valuable experience for us was communication management at the start of a new toll system in the Czech Republic in 2019.